CLOSEDTRADE – PRIVACY STATEMENT & POLICY

Docklands Properties (Pty) Ltd , ClosedTrade and their affiliated businesses and platforms (including AltPropX, MarketTrade and PropTechBase), partners, subsidiaries and sponsors value your privacy and want to ensure that you fully understand how ClosedTrade uses and compiles your information. ClosedTrade aims to ensure that its users feel confident that their all information, whether personal or corporate is well managed and protected. By using our services, programs mobile apps, related platforms and services you expressly consent to our collection, storage, management, use and disclosure of your personal information as described in this Privacy Statement.

1. INFORMATION COLLECTION

ClosedTrade only collects personal information from its users when you specifically and knowingly provide it to us by activities including registration, email, property listing or request for proposal. Your personal information as provided by you to us will be forwarded to the respective seller and or investor in response to a request for proposal. This information may be used by ClosedTrade without limitation to conduct research and development to improve our infrastructure, offerings and services. The information may in addition be used by our sponsors to target advertising, to detect spam, malware and other malicious links or content and for abuse protection or as further described below.

In gathering or reviewing the information you give to us, we may decide to use third-party analytics providers, software or other related technologies, including cookies and similar web-based tools, to assist in collecting this information. Once we are able to acquire and analyze the information that we receive from all of our users, we may subsequently decide to formulate various statistical models about how you use ClosedTrade, which will help us enhance the next version of our various Applications, and help us provide you with tailored content and advertising that you want to see, while filtering out anything that you may not be interested in. In summary, the information ClosedTrade collects automatically helps us know you and your requirements better, this allowing us to further develop and improve our services accordingly.

Disabling Location Information Tracker. If you are uncomfortable providing us with your location statistics, you can disable our ability to track that information by following these instructions. If you are using an Apple device, click on “General,” then “Reset,” then “Reset Location and Privacy.” This will turn off location functionality for all of your service programs, so that the next time you download or use an “app,” you will be asked again to provide your consent for us and others to access your location information.

If you are using an Android device, visit the device settings, click “Location,” and then click the boxes for the particular applications for which you would like to disable location Applications.

Please note that the instructions provided above may be inaccurate should Apple or Android service providers revise or change the manner in which a user’s location and related information can be tracked after the publication of this Privacy Statement. Therefore, should the above directions prove ineffective, please consult your device’s user manual, or contact your service provider or device’s manufacturer.

Cookies: The Applications often uses the latest cookie technology, in addition to other related online tools, such as web beacons and web pixels, to generate the information necessary to best serve our clients. “Cookies” are small files that a website stores on a user’s computer or device. The Applications use cookies to keep together the information you enter on multiple pages. The vast majority of the cookies ClosedTrade uses are automatically deleted from your hard drive after you close your browser at the end of your online session. These session cookies are used to optimise performance of the Applications and to limit the amount of redundant data that is downloaded during a single session, which helps us understand your relative interest in the variety of content we provide. We also use “persistent” cookies, which remain on your computer or device unless deleted by you (or by your browser settings). We use persistent cookies for statistical analysis of performance to ensure the ongoing quality of our Applications. In either case, we do not use these cookies, or any other type for that matter, to obtain or keep any personal or inherently private information about you or your corporate entity apart from what you have already voluntarily provided us. Additionally, most current web browsers automatically accept cookies, but you may set your browser to block cookies if you would prefer to not provide the information noted above (see the “internet options” or related links in your specific web-browser to disable). However, if you decide to block cookies, this may interfere with your ability to perform certain actions on ClosedTrade , use certain features available thereon, or access content and information that would otherwise be fully available to you.

2. OUR COMMUNICATION WITH YOU

We may use the contact information we collect from you during registration, as well as the information our database (including your first and last name, company name, telephone number, postal address, email address and investment preferences) to sort and direct request for proposals, and other relevant information sent to you at our initiation. For example, we may use this information to follow-to inform you of other opportunities, products and services that we think will be of interest to you.

3. USE OF YOUR INFORMATION

We will use your information in a way that is consistent with your defined interests, and for purposes that enhance your user experience at ClosedTrade including, but not limited to, the examples below:

(a) Build and maintain a membership profile for your account;
(b) Enhance the user experience;
(c) Perform research and analytics;
(d) Customise and personalise the content and advertising that you see on ClosedTrade
(e) Respond to and fulfill your requests for services;
(f) Determine your eligibility and profile for certain log-in permissions;
(g) Send you information about topics, services or properties that based on our profile of you may in our opinion be of interest.
(h) Send you a variety of communications and information related to your membership account, changes to our terms and conditions and privacy statement, sponsor information and alert you to the latest developments and features on ClosedTrade.

4. HOW CLOSEDTRADE DISCLOSES YOUR INFORMATION
While ClosedTrade does take your privacy extremely seriously, we may disclose your information in the following ways:

(a) Make information collected through ClosedTrade available to subsidiaries and affiliated companies that are under common ownership or control within the Docklands Properties (Pty Ltd) Group

(b) If you request information on a particular Asset, then the seller and its representatives will be given access to your information.

(c) ClosedTrade may share information about our visitors, members, or former members or users with a named Financial service provider acting as sole sponsor and engaged in banking, mortgage lending, consumer finance, securities, and insurance. This sponsor is specifically prohibited from gathering or utilising your information for any purpose beyond the provision of financial and related services or from further distributing your information to third parties whether related or not. The relevant sections of the sponsorship agreement will be included in this privacy statement as soon as such agreement is concluded.

5. E-MAIL CORRESPONDENCE

ClosedTrade will send you e-mail communications from time to time, which may include industry and sponsor news updates as well as ClosedTrade product, service and or policy updates. If you would rather not receive these communications, please contact me at mark.bradford@closedtrade.com and I will gladly comply with your requests for removal from the mailing list.
However, certain e-mail communications and confirmations regarding transactional events, such as confirmation of membership registration, confirmation of requests for proposal, and related e-mail correspondence, are not included in the e-mails that you can opt out of as these are a core element of the ClosedTrade service, business and offering.

6. ACCOUNT PROTECTION AND SECURITY

We have implemented commercially viable electronic, technical, administrative, and physical security measures and procedures to protect you against the loss, misuse and change of any of your personal information. However, despite our highest and best efforts, no security measures are impenetrable. We ask that you let us know immediately if you suspect that a misuse of your information has taken place; and we appreciate your continued efforts to safeguard the privacy of your information and that of all ClosedTrade users.

7. CHILDREN INFORMATION

ClosedTrade does not knowingly market to, or collect, any personal information from children under the age of 18. If a parent or guardian believes that we have, in our database, the personal information of any child under the age of 18, we ask that you please contact us immediately. We will use our best efforts to promptly remove all such information from our database, and endeavour to prevent its further distribution.

8. PERSONAL INFORMATION UPDATE

If any of your personal information changes or becomes inaccurate for any reason, please visit your Account home page to revise and update your records.

9. THIRD PARTY LINKS AND APPLICATIONS

The services and offerings of ClosedTrade may include links to third-party websites, including a variety of social networking and related online community websites. If you decide to act on the links provided and use the features and services offered by many of these websites, your information may be collected and/or shared as a result; and this may occur without your express knowledge or consent. ClosedTrade will not be responsible for any of the content offered, or privacy practices used, by any other website or service provider to which ClosedTrade, or any subsidiary or affiliate thereof, is linked via any Application, service, e-mail or other component. Moreover, the personal information that you may choose to share with any third- party website or service provider will not be covered by this Privacy Statement. We encourage you to read and fully understand the privacy policies of any other websites that you may offer your personal information to.

10. AMENDMENTS TO PRIVACY STATEMENT

From time to time, we may determine that it is necessary to amend this Privacy Statement, and will do so by posting any such revised terms here, which will become effective at the time of their posting. Your continued use of the Applications following any changes shall mean that you accept all such revisions. If and when we make any significant changes to this Privacy Statement, you will be notified as soon as possible via e-mail.

11. INTERNATIONAL TRANSFERS OF INFORMATION

Many of the uses and disclosures mentioned in this Privacy Statement may involve the transfer of your personal information to various countries around the world that may have different levels of privacy protection than your country. By submitting your personal information, you consent to any such transfers, and to abide by any resultant regulations or rules.

12. CONTACTING US

Should you have any questions, concerns or comments about this Privacy Statement, please contact us by sending an e-mail to mark.bradford@closedtrade.com. In your message, we ask that you please provide your name, mailing address, telephone number and e-mail address, so that we can better serve you.